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Specialist & Family Services

The Specialist and Family Services Directorate provides a range of health care services to people of South Staffordshire.


To find out more about the services provided select the service most relevant to you


This partnership delivers a broad spectrum of community based services ranging from early intervention through to specialist treatment and crisis resolution for young people with mental health problems.

Find out more here: 

The Child and Adolescent Mental Health teams (East and West) provide a range of services to children and young people, aged 0-18, with persistent or severe emotional and behavioural mental health difficulties.

To find out more visit

The Child Development Service is delivered by a community based multi-disciplinary group of professionals, providing medical and non-medical outpatient and community services. The service provides child protection medicals, advice to Fostering and Adoption Panel and expert lead in immunisation.

Secondary, specialist and community services are provided for children with health and development needs, offering assessment, investigation, therapy and, where applicable; treatment. In partnership with parents, staff also support the follow-up and management of children with special needs, including children with complex disabilities and for those who need help with behaviour related to their disability.

We provide hearing assessments for children and young people from birth to 18 years of age. A range of hearing tests can be performed depending on the developmental age of the child.

Appointments are performed by Audiologists, with input from Specialist Community Nursery Nurses and a Paediatrician. The health of the ears can also be assessed by examination and tympanometry, which looks at the functioning of the middle ear. Appointments last between 30-45 minutes. The results of the assessment, along with any further assessments, treatment or onward referral will be explained to parents/carers at the end of the appointment. A summary report will also be sent to relevant involved professionals.

Referral Process:

Parents/ carers with any concerns regarding their child’s hearing can request a referral to Children’s Community Audiology (East) for a hearing assessment, via their health professional e.g. GP, Health Visitor, School Nurse, Speech and Language Therapist.

Referrals can be made by completing a referral form and sending it to the address below:

Children’s Community Audiology (East)
The Coach House
St Michael’s Court
Trent Valley Road
WS13 6EF

Tel: 01283 505168

Children's Services provide a range of health care services to the children and young people of South Staffordshire.

Our philosophy, strategy and objectives demonstrate our approach to engage and support clinicians and our commitment to continue to strengthen their skills to meet the needs of children and young people.

Our workforce is arranged around the needs of children and young people and our expert clinicians are positioned to add value, work in partnership and deliver real benefits to children's services.

SSSFT Children's Services are currently working closely with Staffordshire and Stoke on Trent Partnership Trust to improve services across South Staffordshire and beyond. We are making improvements so that services will be more wrapped around the child's needs to avoid duplication of assessments and accessing care when needed. This work will be ongoing from late 2017 to early 2018 and we will add information as changes are made.

The Community Children's Nursing Teams offer care for children in the community setting, including the home, who would otherwise need to be in hospital, providing expert hands on nursing care, advice and support to children and families or carers.

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The Community Complex Care Team (CCCT) is a unique service within SSSFT that provides services for children and adults who have continuing complex healthcare needs, including technology dependence across the North and South Staffordshire locality.
The team aims to minimise risks to individuals and enhance quality of life, allowing them to live / work or be educated in their chosen environment.

To find out more visit

The Integrated Sexual Health Department offers a free and confidential service. Anyone who has a problem or concern regarding his or her sexual health, be it either physical or psychological, can be seen.

On the 1st April 2017 the provider of Sexual Health and HIV Services in South Staffordshire transferred from Staffordshire and Stoke on Trent Partnership NHS Trust (SSOTP) and Burton Hospitals NHS Foundation Trust (BHFT) to South Staffordshire and Shropshire Healthcare NHS Foundation Trust (SSSFT).
Everyone in South Staffordshire will continue to have access to sexually transmitted infection (STI) testing and treatment and provision of contraception - regardless of where they live in the County.

For further information and clinic times please visit: 


Contact Details

Shropshire, Telford & Wrekin Sexual Health Service Tel: 0300 123 0994

South Staffordshire Sexual Health Service Tel: 0300 124 5022

Marion Hough, General Manager

Victoria Holden, Operational Manager

We provide a range of psychological interventions to children and young people with acute/chronic medical conditions, acute or chronic pain, feeding and eating problems, anxiety related to invasive medical procedures, physical symptoms where medical explanations have not been found, alleviation of stress during admission to the hospital etc.

Our main aims are:

To promote early intervention for children and young people with illness and their families
To engage families and working towards a holistic collaborative and systemic approach
To facilitate appropriate referral and discharge into the community
To provide an integrated attention following the bio-psycho-social model
We also provide teaching, consultation and training about psychosocial aspect of paediatric care to doctors, paediatricians, nurses, community nurse etc.

We develop pathways and guidelines and are involved in research and audits within the paediatric medical team.

The Clinical Paediatric Psychologist and the Paediatric Psychology Nurse work closely with Hospital Play Specialists, Specialist Nurses (Diabetes, Gastroenterology etc), and Paediatricians. Dietitians, children ward staff, Social workers and Community Nurses to provide a whole-child approach


Referral Process

Children and young people with chronic and/or acute illness are referred to Paediatric Psychology from both the hospital and community settings. The hospital has its own 'fast track' referral system facilitating early intervention to children and young people admitted to the paediatric ward. Patients are seen within a month time if out patient attention is required and within the same day of receiving the referral if they are on the ward


Where the Service is and Who it is for

The Paediatric Psychology service is based at Stafford General Hospital Shugborough Ward Paediatric department. The service provides Psychological attention for Children and Young people with Acute and chronic illness and their families. The service also provides teaching, training and consultation to Medical and ward staff.


Contact Details

Paediatric Psychology Services
Stafford General Hospital
ST16 3SA
Phone 01785 257 731
Ext 3019 (Secretary)

South Staffordshire & Shropshire NHS Foundation Trust employs a number of Clinical Psychologists who are trained to doctorate level and provide services to a number of different patient groups.

Sustain is a team of specialist professionals. We work with children and young people who are in care or adopted. You may see a few people with different job titles which can be confusing but they will explain their role when you meet them!


Contact Details

West Sustain
161 Eccleshall Road Stafford ST16 1PD
01785 224545


East Sustain
Unit 6 Anson Court Horninglow Street Burton DN14 1NG
01283 233100



Contact Details

Carolyn Gavin
Head of Operations, Specialist & Family Services Directorate
Trust Headquarters Corporation Street Stafford
ST16 3SR

 01785 221209