Infection Prevention and Control: Information for Service Users and Visitors
Our Trust regards infection prevention and control as a serious issue. It is the aim of the Trust to protect all personnel from infectious disease including service users, carers, families and staff. Good infection prevention and control practice is promoted in a range of settings from community settings to inpatient units.
The Trust’s infection prevention and control team is a small group of specialist staff working to ensure that:
- The prevention and control of infection is an essential part of the management of all patients
- All staff are responsible for infection prevention in their area of work, including hand hygiene
- The environment and equipment are cleaned appropriately, lead by our hard working and dedicated domestic staff
- Patients presenting with infections or who acquire an infection during treatment are identified promptly and managed correctly to reduce the risk of transmission
The Trust has a suite of infection prevention and control Standard Operating Procedures for staff to follow and has regular infection and prevention meetings reporting regularly to the Trust Board on all matters relating to infection prevention and control.
Service users / patients: what you can do to help?
- Keeping your hands and body clean are especially important when you are in hospital. Where possible have a supply of your own toiletries, soap etc contained within a wash bag
- Always wash your hands immediately before you eat a meal
- Make sure that you always wash your hands after using the toilet
- If you are concerned that any area does not look clean, report this immediately to the nurse in charge of the ward
- Always wear something on your feet when walking around in hospital. A comfortable pair of slippers is fine but make sure they have some grip on the soles.
- If a member of staff needs to examine you or perform a procedure, do not be afraid to ask if they have first washed their hands or used an alcohol rub or gel
- Please ask the nurse in charge before you bring in any food or drink for a relative
Infection Control Information for Visitors
Everyone has a vital part to play in helping prevent and control infection, so please:
- If you have suffered diarrhoea or vomiting, or have had a cough, cold or the ‘flu, please stay away from the hospital until you have recovered and have been free of symptoms for 48 hours. If in doubt call the ward for advice. Also, please cover up any open wounds or cuts.
- Use soap and water to wash your hands or alcohol rub before and after visiting. Hand gels is only effective on clean hands. There are diagrams on every soap dispenser advising on how this should be done.
- If in doubt, remind staff. We don't mind being asked if we have cleaned our hands properly.
- You can help keep the hospital clean by not bringing in lots of belongings that can clutter the area around beds. Please take away things that are not required.
- Report any problems, such as litter or spillages to ward staff. Our ward managers and matrons are responsible for making sure wards are clean and hygienic. If you want to talk to the Matron responsible for the area you are being treated in or visiting, ask a member of staff.
Ask us for advice
If you have any concerns, please contact the infection prevention and control team on: 01889 571 837. We will do our best to find the answers for you.