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The Big Conversation


The Big Conversation is a campaign running until 5th May 2017, through which we are engaging in a conversation with Service Users and Carers to find out how we can improve our services.

Please click this link and tell us what you think about our services.

Guidance for Service Users and Carers


Give Your Feedback About Your Experience of Your Service

Link to give Feedback

Service users and carers are encouraged to feedback on their experiences of Trust services via the Patient Experience Survey. Click here to give your views. If you experience any difficulties using this feedback opportunity, please contact the Trust's Service Experience lead on 01543 441473.

Alternatively, you can fill in a paper-based survey which is available from your Care Co-ordinator or inpatient ward.

For any other comments, compliments, suggestions, concerns or other feedback speak to your care coordinator, or contact our Patient Advice and Liaison Service (PALS) on 01785 783026 or freephone 0800 318850

The healthcare community across Staffordshire and Shropshire has a shared vision and collective purpose to recognise compassionate care across the region. You can show your appreciation for an act of compassion by nominating an individual on this page: 

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