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 ‘Telford and Wrekin has an excellent Memory Service for

people who are living with dementia’


…….said the Royal College of Psychiatrists, who have recently accredited the service as excellent. 


The South Staffordshire and Shropshire Healthcare NHS Foundation Trust Memory Service team, based at Diamond Jubilee House in Dawley, have worked tirelessly over the past 2 years to create an outstanding service providing dementia sufferers and their carers with support and help with memory problems.


Gill Foster, dementia lead and operational manager said:

“I am so proud of the team, they really do go that extra mile to make a positive difference to people’s lives.  The accreditation is recognition of their commitment to care and treatment of people with memory problems”.


With an ageing population, the Western World is very much focused on effective diagnosis and support for dementia patients. At the moment there are 800,000 people diagnosed with dementia in the UK, with 1 million expected by 2021. There are currently 2600 people in Shropshire, Telford and Wrekin diagnosed with dementia.

Impressively the Telford and Wrekin Memory Service generally sees patients for assessment within 2-4 weeks and mostly in the patient’s home. The service provides early assessment, diagnosis and treatment for people with cognitive impairment. 


Gill added:


“It is important that people who are diagnosed with dementia receive the help and treatment which will enable them to live at home for as long as possible in their community”. 

The Memory Services National Accreditation Programme works with services to assure and improve the quality of memory services for people with memory problems / dementia and their carers.  It engages staff in a comprehensive process of review, through which good practice and high quality care are recognised, and services are supported to identify and address areas for improvement.   Accreditation assures staff, service users and carers, commissioners and regulators of the quality of the service being provided.

Staff from South Staffordshire and Shropshire Healthcare NHS Foundation Trust will be showing how they truly strive to live our values and provide a truly excellent service at the Trust Annual General Meeting on Thursday 11 September 2014 at St George's Hospital, Corporation Street, Stafford.

We are passionate about being Respectful; Honest and Trustworthy; Caring and Compassionate; about Taking the Time to Listen; and Working Together and Leading by Example. These values will be used as themes to highlight the work of the Trust. The day includes interactive stands, music and videos highlighting service user stories.

Chief Executive Neil Carr said: 'Our 5 simple but hugely important values are what our service users and staff expect and deserve to see demonstrated every day. Our Trust AGM is always such a vibrant occasion and I am particularly pleased that we are able to showcase what compassionate healthcare means to us and to the people who use our services".

The AGM will also offer a first opportunity to view our brand new website, and in fact you can find out more about what's happening on the day at our AGM microsite from Tuesday 9 September –

Anyone can come along to the AGM to learn more about the Trust work. The marquee will be open from 10am, a light buffet lunch will be served at 12.30 and the formal meeting commences at 1.30pm.

As you can see we have a brand new website, we are very excited about this and would really like to hear feedback on it.

We hope the site is modern, fresh and versatile, please try it out for us, let us know what is missing and your general thoughts about it using the feedback form either in the contact section or at the side of the page.

Opening of new Mental Health Centre

Our Membership team have a brand new website. You can find all you need about membership on this site.

Please go and have a look at


News Category for 2014