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People using community mental health services provided by South Staffordshire and Shropshire Healthcare NHS Foundation Trust will be asked what they think of the care they receive in an annual survey.

Staff from the Trust's Clinical Audit department will be administering the survey which starts in February. A random sample of 850 people aged 18 or over, who used community mental health services between 1 September and 30 November 2014 will receive a postal questionnaire.

Service users are being asked about various aspects of their care, including the quality of care and treatment, medication management, communication with health and social care workers, information and day to day living.

Director of Quality and Clinical Performance, Therèsa Moyes said "Obtaining feedback from service users and taking account of their views and priorities is vital for bringing about improvements in the quality of care. The results will help the Trust see where they perform well and to identify any areas where there is room for improvement".

The results will be available in Autumn 2015.

Anyone who uses the Trust's services who does not receive a questionnaire but would still like to provide feedback on anything to do with their care is welcome to do so via our regular channels, including the Patient Advice and Liaison Service on 01785 783028 or online at

For more information about this year's survey see and results of the 2014 survey can be found at

A nurse working with people with dementia has been recognised as an inspirational leader in the Health Education West Midlands NHS Leadership Recognition Awards.

Angie Upton is the South Staffordshire Dementia Services Manager at South Staffordshire and Shropshire Healthcare NHS Foundation Trust. She has demonstrated excellent leadership and partnership working to develop a pathway for Dementia sufferers between GP and hospital services; has developed the Dementia Liaison Service at Stafford County Hospital; and managed local Memory Assessment and Diagnostic Services. She has also just completed the third year of a Masters degree.

Nominating Angie, Head of Mental Health Nursing, Lisa Agell said "Angie is a passionate advocate for people with dementia and has been an inspirational role model to all staff working with people with Dementia – all her staff would walk over hot coals for her".

The NHS Leadership Recognition Awards celebrate leaders at all levels and across all professions who have ultimately improved people's health and the public's experience of the NHS. The Inspirational Leader of the Year is someone who, through their embodiment of NHS values, inspires others to achieve great things.

The awards were presented at a ceremony at Birmingham Town Hall hosted by Dr Christian Jessen (Embarrassing Bodies).

Angie was also recently honoured at South Staffordshire and Shropshire Healthcare's own staff recognition ceremony where she was given the Chairman's Award for Leadership.

A local psychiatrist who has played a key role in medical education has been recognised with a lifetime achievement award.

Dr Chris Murphy began his consultant career in Shropshire in 1992. He was instrumental in setting up one of the first local community mental health teams and led on the adoption of a family based approach to treating mental illness using behavioural family therapy.

Early in his career he became involved in medical education taking on local and then national responsibilities. In 2009 he became the head of the West Midlands post graduate school of psychiatry with responsibility for up to 250 psychiatric trainees throughout the region.

Dr Murphy received a Lifetime Achievement Award from South Staffordshire and Shropshire Healthcare NHS Foundation Trust for his outstanding contribution to medical, and especially psychiatric, education in the region.

Staff, patients, carers, relatives and friends will enjoy a festive Christmas Carol Service at St George's Hospital, Stafford on Wednesday 17th December 2014.

Pupils from John Wheeldon Primary School will be special guests at the event where they will be performing a number of Christmas songs.

The service will be held in the Trust's Learning Centre at 2:30pm and will be followed by seasonal refreshments.

In Shrewsbury, staff, patients, carers, relatives and friends will be joined by the children from Oxon Primary School for a Christmas Celebration at The Redwoods Centre, Bicton Heath on Tuesday 16 December 2014.

The Staff Singers will perform and the entertainment will also include Harriet Earis on the Celtic Harp.

The service will be held in the Bistro at The Redwoods Centre at 2:30 pm with refreshments to follow.


News Category for 2014