Find it Fast: Search for it

Click here to search policies

Colleagues from South Staffordshire and Shropshire Healthcare NHS Foundation Trust will be presenting at a national conference in London looking at how to measure, monitor and improve the experience of people using mental health services.

Kath Chambers, Service User Experience Lead, carer Jean Nichols and Diane Taylor who has had experience of using mental health services will be presenting on how they work with South Staffordshire and Shropshire Healthcare to learn from service users at every level.

South Staffordshire and Shropshire Healthcare NHS Foundation Trust’s Research and Innovation team will be hosting a coffee morning on Tuesday 23 May 2017, 9am to 12noon, to celebrate International Clinical Trials Day.

There will be a presentation on national research into the complex causes of adult mental ill-health by Professor Lisa Jones, Professor of Psychological Medicine at Worcester University and the Trust’s Associate Director of Research and Innovation, Professor Eleanor Bradley will be on hand to answer questions and chat about her research interests in shared decision making.

Best-selling author, Joanna Cannon, is returning to the NHS to volunteer with South Staffordshire and Shropshire Healthcare’s Arts for Health programme.

Joanna, author of The Trouble with Goats and Sheep was a psychiatrist at the Trust’s George Bryan Centre in Tamworth before leaving medicine to concentrate on writing. However, she has never lost her interest in mental health services and is keen to get back to the camaraderie of the wards, and making a difference to people using mental health services.

South Staffordshire and Shropshire Healthcare NHS Foundation Trust is keen to find out how services can be improved and is asking all service users and carers to join in a big conversation about what could improve their experience of services.

Feedback is always encouraged and the Trust operates a range of mechanisms to find out what those who come into contact with its services think. These include online feedback forms, surveys and questionnaires, and service user engagement groups.

However, the Big Conversation is a bit different and all Trust staff are being encouraged to have a conversation with service users and carers during the first week of May. The idea is to ask just two questions, what could improve your experience of our services? and How could we do this?

Subcategories

News Category for 2014

Share this page